As our items are hand personalised, we aim to dispatch all orders via Royal Mail within 48 hours of the artwork being approved.

To submit your artwork after ordering, simply email them over to sales@ryse.group , quoting your order number in the subject.

Items are despatched with no receipt or order information so you can send them straight to the intended recipients door!

During busy periods, such as leading up to Christmas, it may take us longer than 48 hours to get your items to your door. If you are concerned on lead time, please contact us during busy periods for a more accurate time scale.

NOTE: Artwork approval is not when you send us the artwork. We check all artwork that is submitted to ensure it does not go against any copyrights or IP and that we think the image is of high enough quality. We ARE NOT responsible if your image produces pixelated/blurry, we only do a quick check out of courtesy.